Shipping policy

Thank you for choosing Step Up Learning Labs! We're excited to get your educational tools into your hands and help your child thrive. Here's what you need to know about shipping:

Shipping Methods:

We offer two shipping methods within the United States (US):

  • Economy Shipping: Expect delivery within 5-7 business days after processing.
  • Standard Shipping: Standard shipping usually takes 3-5 business days after processing.

Processing Time:

Generally, your order will be processed and shipped within 3-5 business days. This timeframe may vary depending on inventory availability.

Bulk Orders:

For bulk orders, additional processing and shipping time may be required. We recommend contacting our sales team at sales@stepuplearninglabs.store for a customized quote and estimated delivery timeframe.

Shipping Territory:

We currently only ship within the United States.

Delivery Timeframes:

Please note that the delivery timeframes listed above are estimates and may vary depending on your location and the chosen shipping method. We are not liable for delays caused by unforeseen circumstances, including actions by governing laws and postal services.

Holiday Season:

During peak seasons and holidays, you may experience longer processing and shipping times. We recommend placing your orders well in advance to ensure timely delivery.

Shipping Carriers

We use the following Shipping Carriers to ship our orders within USA. 

  • UPS
  • USPS
  • FexEx

Questions?

If you have any questions about shipping, please feel free to contact us at sales@stepuplearninglabs.store

Contact:

Trade/Company name: Step Up Learning Labs LLC

Email: sales@stepuplearninglabs.shop

Customer Service Hours: Mon - Fri 9 AM - 5 PM